Ah, policy. The magic document that says how things should be done. I love them the most when they haven't been reviewed in 6 months. Why? The world wasn't the same 6 months ago: New laws, new trends, ideas, methods, products, people (remember them?), all of them are changing in 6 months. Why am I picking on 6 months? I just made it up - if your shop is more dynamic, lean and fast paced, it might even be shorter. Most major companies don't change them for years, good companies review them often. Notice I didn't say change? More...